Stories from the road to production AI.

Use cases, events, and the latest on AI, everything we're learning as teams go from a pilot agent to a governed AI workforce. Jump to what you want to see.

Use Cases Events News

Use Cases

How teams put agents to work on Chocolate Factory, across industries and workflows.

6 min read

Closing the books faster with an AI invoice-matching agent

Accounts payable teams reconcile purchase orders, receipts, and invoices by hand, chasing mismatches across systems that don't talk to each other. A matching agent does the reconciliation and only surfaces the exceptions that need a person.

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6 min read

Cutting claims turnaround from days to hours with an AI triage agent

Adjusters spend the first hours of every case just working out what they're looking at — coverage, documents, severity. A triage agent classifies, checks completeness, and routes each claim before a human ever touches it.

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8 min read

Giving doctors more time to care with AI-powered pre-consultation

Doctors lose a large share of every consultation to collecting basic information. A pre-consultation agent gathers symptoms and history while the patient waits, so the clinician walks in already prepared.

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Events

Hackathons, workshops, and the places you can meet the Chocolate Factory team in person.

Events coming soon

We're lining these up. Check back soon, or follow along as we publish.

News

Our perspective on where agentic AI is heading, and how to build for it.

7 min read

Building AI is easy. Operating AI is hard.

A proof of concept proves an agent can work. The final 20% — ambiguity, edge cases, changing rules, and the execution behind every answer — decides whether the business can trust it in production.

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3 min read

The 10x AI advantage: why your prompts dictate your ROI

Hand the same model to a novice and a power user and the output quality can differ tenfold. The differentiator is not the licence — it is the quality of the prompt.

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3 min read

Harnessing artificial intelligence for enterprise efficiency and ROI

Raw intelligence is abundant; application is the bottleneck. A generalist AI knows everything about the internet and nothing about your business. The missing link is the harness that grounds it.

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Have a workflow in mind?

Tell us what you want your agents to do and we'll show you how to build it.